Terms of service

Last updated: 22 October 2026

1. Who provides the service

Agentic Company is a service of Mountain.ai, provided by Galaxy TS, Via Fiamme Gialle, 54 - 38037 PREDAZZO (TN) - Italy, VAT IT01969450228 ("we", "us"). You can write to us at support@agc-platform.cloud.

These terms apply to companies and professionals who buy the service for their business. The service is not offered to consumers.

2. What the service is

Agentic Company gives your company its own environment on Microsoft Azure, in the Azure region you choose when you buy. In it, AI agents carry out the work your departments ask for - for example a Microsoft Dynamics 365 Business Central development, from the analysis to the code - and every action that leaves the company passes through a gateway that applies your rules, asks your people for approval where the rules say so, and keeps an audit trail.

The environment includes your company's workspace (a website for your people), the gateway, the orchestrator of the agents and the storage they need. What is included in each plan is described on the pricing page at the time of purchase.

3. Order, activation and accounts

• You order on our website, giving your company's details and the address of your first administrator.
• Your environment is activated once the payment has been received. We tell you by email when it is ready.
• You decide who in your company uses the environment and with which roles. You are responsible for your users' credentials, for keeping the second factor of authentication active, and for the actions taken with their accounts.

4. Prices and payment

• Monthly plan: €299 per month; the first month costs €129.
• Annual plan: €3,228 per year (€269 per month), paid in advance.
• Optional connectors (Azure DevOps, GitHub, Mail): €29 per month each.
• Prices are net of VAT. Payments are processed by Stripe; we never receive or store your card details. You can pay at the time of the order or send the payment link to whoever pays in your company.
• We issue an invoice for every payment, electronically through the Italian SDI system where the law requires it.

5. AI models

The agents use an AI model chosen by you - currently Anthropic Claude or DeepSeek - with an API key that you obtain from the provider and set in your environment. Your relationship with the provider is direct: its terms apply, it bills you for what is used, and that cost is not included in the subscription. We do not resell access to AI models.

6. Your content

• The documents, requests, code and data you put into the environment remain yours, and so does what the agents produce for you. We use them only to provide the service.
• Before any text reaches an AI model, the environment replaces the names in it with placeholders, using the anonymization dictionary that you keep up to date. Keeping the dictionary complete is your responsibility.
• What the agents produce must be reviewed by your people before it is used. You decide what is approved, merged and released.

7. Acceptable use

You will not use the service to break the law, to infringe the rights of others, to process data you have no right to process, or to attempt to access environments that are not yours. We may suspend an environment that is used in this way, after telling you, or immediately where the law or the protection of others requires it.

8. Availability and third parties

The service runs on Microsoft Azure and depends on it working correctly, as well as on the services you connect (such as Azure DevOps, GitHub, Stripe) and on the AI provider you choose. We take care to keep the service available and to fix faults quickly, but we cannot guarantee that it will be uninterrupted. Planned maintenance is announced in advance where possible.

9. Duration and termination

• The monthly plan renews every month until you cancel; cancellation takes effect at the end of the month already paid.
• The annual plan lasts twelve months and renews for another year unless cancelled before the renewal date.
• When the subscription ends, your environment stays available for 30 days to export your data, and is then deleted together with its content.
• You can ask for your platform to be deleted at any time from the settings of your site. We then delete the environment and its data straight away, without the 30 days above, block the sign-in of the order and end the subscription: it is not renewed and stays active until the end of the period already paid, with no refund. The same company can order again, but the welcome voucher is only for a company's first subscription and is not applied again.

10. Liability

Except in cases of wilful misconduct or gross negligence, our total liability for any claim relating to the service is limited to the amount you paid in the twelve months before the event that caused it. We are not liable for indirect losses, such as loss of profit or of business opportunities.

11. Personal data

How we process the personal data of buyers and visitors is described in the privacy policy. For the personal data that you put into your environment, we act as your processor under the data processing agreement, which is part of these terms.

12. Changes

We may change these terms. We tell you by email at least 30 days before a change takes effect; if you do not accept it, you can cancel before that date.

13. Law and courts

These terms are governed by Italian law. Any dispute is the exclusive competence of the courts of Trento.